Smarter decisions, better returns

1st Touch have been at the forefront of innovative, robust and scalable mobile solutions for ten years, delivering a market leading solution to Housing Associations.

Solutions for Housing Organisations

Over the past five years mobile working has revolutionised social housing organisations. Our innovative and intuitive solutions have brought significant cashable savings, increased productivity and improved service levels.

Today, mobile working is changing. Housing Associations are mobilising all aspects of field work, covering operatives, engineers, housing officers, neighbourhoods teams, care workers, line managers, inspection teams, to executives, and their customers and suppliers alike.

With 1st Touch mobile technology, you see greater flexibility. With 1st Touch technology, we see your traditional modes of operation evolving from specialist only staff to multi-functional teams collaborating with and connecting your teams, your residents and your suppliers to your goals.

Key metrics and customer data

The duty of care to your customers and the need for greater efficiency means that your mobile users need to have cross-functional visibility of information and options. As well as supporting them, more and more people in social housing are becoming more mobile. Whether they are going into the field, or moving between work areas, these users need to have a single-view of all the key metrics and customer data access points. Supporting these new ways of mobile working is the philosophy behind 1st Touch mobile solutions.

1st Touch will help you to adhere to a wide portfolio of best practice, and industry specific areas of compliance, legislative and regulatory standards. 1st Touch Mobile Solutions go much further than the market has previously been able to offer, delivering a range of standard applications together with an easy to configure mobile platform, providing true enterprise-wide mobile solutions.

1st Touch delivers a comprehensive range of mobile applications for the enterprise and unifies all the different back-office functions, providing the mobile operative and management with a single, easy to use integrated solution.

1st Touch helped us to design and build a first rate system that will  not only transform what we do but add a whole new positive dimension to the customer experience we deliver.

Carole Galsworthy
Director of ICT

The 1st Touch solution ticked all the boxes in respect of our pre-defined criteria. In particular, we liked their approach to implementation and flexibility in delivering 
the solution

Claire Sockett
Systems Development Manager

Latest events

Enhancing Housing Services

Park Plaza Victoria,
London,
SW1V 1EQ
11th July 2017