1st Touch have been at the forefront of innovative, robust and scalable mobile solutions for ten years, delivering a market leading solution to Housing Associations.
We will help you achieve these goals by using our technology to make it easier to get your people away from the office and into the communities to support your customers, from your skilled technicians right across to your neighborhood teams.
We have taken the time to listen to the experts in social housing to ensure we understand how best to give your customers the self-service tools they need and we know how critical it is to consider social, technical and financial inclusion requirements and strategies.
We can transform the way you engage with your customers. We have listened to our customers and we understand how important value for money is to you, by reducing costs and increasing productivity and efficiency. We also understand how important it is to make a better customer experience and make your service levels even better. We can help with all of these aims by streamlining your processes and empowering your staff to do much more with less effort.
The 1st Touch solution ticked all the boxes in respect of our pre-defined criteria. In particular, we liked their approach to implementation and flexibility in delivering
Systems Development Manager
1st Touch helped us to design and build a first rate system that will not only transform what we do but add a whole new positive dimension to the customer experience we deliver.
Director of ICT