News

Delivering Efficiency and Customer Service Benefits to Weslo Housing

Editor | 17th August 2015

Weslo Housing Management has chosen the latest mobile workforce technology from 1st Touch to manage its reactive repairs, pre and post inspections and void management. The new software is expected to...

 

ongo Sees Top Results with 1st Touch

Editor | 17th August 2015

ongo, the partnership organisation set up by North Lincolnshire Homes, chose 1st Touch mobile workforce technology, in conjunction with Kirona software, around two years ago to manage the allocation...

Mobile Working for smaller Landlords

Editor | 17th August 2015

Leading mobile workforce software company 1st Touch has extended its widely acclaimed mobile offering to smaller social landlords. The move will enable many more social housing organisations to...

 

Empowering your customer

Editor | 17th August 2015

By introducing customer self-service technology, social housing providers can transform their cost structures and also meet their social, financial and technical inclusion strategies. Such systems...

Halton Housing Digital First Strategy with Mobile and Self Service App

Editor | 17th August 2015

Halton Housing Trust is a forward thinking and dynamic not-for-profit housing association that owns and manages over 6,400 homes with over 16,000 customers in the Cheshire towns of Runcorn and Widnes...

 

Wulvern Housing Helps Customers To Reduce Arrears With 1st Touch Mobile

Editor | 17th August 2015

Mobile workforce software from 1st Touch has enabled Wulvern Housing to reduce rent arrears by helping customers overcome the challenges of Welfare Reform. Wulvern is an award winning housing...

1st Touch Mobile App Helps AmicusHorizon To Secure £1.7 Million Of Extra Income For Residents

Editor | 17th August 2015

AmicusHorizon has lowered arrears and raised over £1.7m of additional income for residents by integrating its existing CRM system with a financial inclusion app supplied by 1st Touch....

 

A2Dominion Helps Tenants With Welfare Reforms Changes

devadmin | 30th July 2015

A2Dominion, a leading housing provider and property developer in London and the South East, has chosen 1st Touch mobile software to support its income collection teams, whilst helping customers...

 

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1st Touch helped us to design and build a first rate system that will  not only transform what we do but add a whole new positive dimension to the customer experience we deliver.

Carole Galsworthy
Director of ICT

The 1st Touch solution ticked all the boxes in respect of our pre-defined criteria. In particular, we liked their approach to implementation and flexibility in delivering 
the solution

Claire Sockett
Systems Development Manager

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