Aareon drives significant savings for New Charter Group’s voids operation

Editor | 6th April 2018

Greater Manchester based housing association, New Charter Group has achieved over £125k of savings across its voids operation, by using the Aareon 1st Touch mobile software (


Aareon Opens New Office Suite In Southampton Science Park

Editor | 6th April 2018

Aareon UK ( has opened a new office suite, in Southampton Science Park. The new location, 5 Benham Campus in Chilworth, is now one of three Aareon UK offices. The move cements Aareon...

Thrive Homes’ App Delivers 1st Touch Self-Service To Transform Customer Engagement

Editor | 6th April 2018

Hertfordshire-based housing association Thrive Homes has launched an innovative app that provides a new way for customers to interact with the organisation via Apple Store or Google Play. The...


1st Touch Unveils First Details Of V6 Digital & Mobile Platform Development

Editor | 27th June 2017

1st Touch, the UK’s leading system innovator for the social housing sector, has unveiled details of its upcoming V6 Digital and Mobile Platform. Hailed as a major sea-change, the new version...

Adactus Customer Portal Is Hailed A Success After Just Three Months

Editor | 11th May 2017

social-housing technology innovator 1st Touch (, provides an impressive online resource, enabling easy self-service access to a broad range of customer services. The software...


Viridian Works With 1st Touch On Digital First Mobile App

Editor | 20th April 2017

Viridian Housing are running a 1st Touch mobile working app to make their Housing Officers lives easier by reducing administration and cutting out the use of paper. The innovative app forms part of...

Thenue Launches New “self service app”

Editor | 29th March 2017

THENUE Housing has launched an exciting digital “app” which will provide a new way of engaging with the Association. The totally free Self-Service APP uses the latest software from 1st...


How Digital Technologies Are Sweeping Away Process Friction and Operational Silos

Editor | 23rd February 2017

At Housing Technology 2017, 1st Touch CEO Greg Johns will reveal how modern best-practice workflows and digital integration can transform existing social housing systems. By removing organisational...

1st Touch Launches iAppoint Scheduling for Social Landlords

Editor | 10th November 2016

1st Touch ( ), the UK’s leading system innovator for the social housing sector, has announced the launch of iAppoint. The all new self-service module will help social landlords...


1st Touch 360 Customer Portal Helps Drive Business Transformation at New Charter Group

Editor | 22nd August 2016

A 360° Tenant Portal system from leading social housing technology innovator 1st Touch is enabling New Charter Group, one of the North West’s largest housing providers to transform its...

1st Touch 2020 Vision

Editor | 8th August 2016

Please click play to watch this video and find out what this means for the future of technology in Social Housing.



1st Touch helped us to design and build a first rate system that will  not only transform what we do but add a whole new positive dimension to the customer experience we deliver.

Carole Galsworthy
Director of ICT

The 1st Touch solution ticked all the boxes in respect of our pre-defined criteria. In particular, we liked their approach to implementation and flexibility in delivering 
the solution

Claire Sockett
Systems Development Manager

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